FAQs

Do you have themes for boys and girls?
Yes! We offer a variety of themes for both boys and girls, and you’re welcome to mix and match themes (based on availability) to create a party that’s perfect for everyone.

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Can you create a custom theme?
Absolutely! We love bringing your unique ideas to life. For custom themes, we kindly ask that you contact us at least three weeks before your event so we can ensure we have everything we need. The cost will depend on your design, so please reach out for a personalized quote.

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Do our guests need to bring anything?
Just their pajamas and a pillow! We’ll take care of the rest to ensure your event is cozy and magical.

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When should I book my party?
As soon as you know your desired date, head to our Book Now page and fill out the form. We’ll email you an invoice within 24 hours, and a 50% non-refundable deposit (that goes towards your party) will secure your booking and theme.

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What is your payment policy?

A 50% deposit is required to book your event. The remaining 50% is due 4 days before the event date. For events booked less than 2 weeks in advance, full payment is required at booking.

Guests may be added (if items are available) after signing this contract, but the guest count cannot be reduced.

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What forms of payment do you accept?
We prefer Venmo or Zelle. 

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Is delivery and setup included?
We offer two options to suit your needs:

• DIY Package: We’ll deliver the items to your location for you to set up and take down. We’ll return the next day to pick everything up.

• Full-Service Package: Sit back and relax! This includes delivery, full setup and styling, takedown, and pickup.

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When will delivery and setup happen?
Delivery times for DIY packages are flexible, while Full-Service setups are scheduled based on availability. We’ll work with you to find the best time for both delivery and pickup.

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What areas do you serve?

We are based in Davis and Weber Counties, and standard delivery is included for events within these areas. We’re happy to travel to other locations for an additional fee. Please contact us to discuss your specific needs and receive a quote for travel.

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How are the materials cleaned?
We maintain the highest standards of cleanliness. Linens are thoroughly washed with hypoallergenic detergent after each use. Teepee covers, decorative pillows, and other items are disinfected and spot-cleaned as needed.

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Are food and drinks allowed in the teepees?
To keep everything in great condition, we ask that only water and mess-free snacks are brought into the teepee area. You will be responsible for any damages or stains during the rental period.

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How much space do I need?
Each teepee measures approximately 3.5 feet wide and 5.5 feet long. If you’re unsure about space, you can send us photos and measurements, or we can arrange a pre-party visit (for a small additional fee) to confirm the fit.

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What ages are the teepees suitable for?
Our setups are best for children aged 5 and up. The mattresses are ideal for kids under 5 feet tall.

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Can I rent the teepees for more than one night?
Yes! Additional nights can be arranged for $40 per tent, per night. Just let us know in advance so we can plan accordingly.

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What is your cancellation policy?

If canceled at least 4 weeks before the event date, the deposit is refundable.

If canceled less than 4 weeks before the event date, the deposit is non-refundable, however the deposit can be used towards a future booking.

Rescheduling: If the event needs to be rescheduled due to illness, change of plans, or other family needs, we will do our best to accommodate. Your deposit will be applied to the new date.